TERMS AND CONDITIONS
By agreement of order we intend that all the following conditions are fully accepted:
1. DELIVERY TIME
Delivery Lead Time shall be 90 days starting from the receipt of the 50% down payment (see art. 4 hereun- der). Delivery terms specified above are given by way of estimate only and in no circumstances shall the Company be liable for any consequential loss arising to the Customer as a result of the Company’s failure to delivery on the stated date and the Customer in any case shall not be entitled to reject the products nor withhold payment.
The Company shall delivery the products to the Customer at the address specified. The product’s are at the Customer’s risk as soon as they are passed to the carrier.
The price of each product does not include any tax or government fee applicable to the sale of that products. The prices stated in our price-list are subject to alteration and are not binding. Our prices have to be considered Ex-Works and VAT excluded. All costs not included will be billed separately in the final invoice.
4. CONDITION OF PAYMENT
The payment shall be settled as follows: 50% as down payment by means of Telegraphic Transfer in honour of HI-INTERIORS S.R.L. on the account number duly indicated; 50% upon communication through e-mail from the Company informing the Customer that the production is successfully concluded and deliverable, and in any case before the delivery of the products to the Customer.
5. GENERAL TERMS
Orders are valid only if accepted by us in writing through regular order confirmation. We reserve the right, at any time, to modify technical data of the products, to change or to eliminate components and/or features.
Details, measurements and weights are approximate and subject to change without any notice. Complaints will be accepted only within 7 days from receipt of goods for the Italian market and within 2 days from receipt of goods for foreign markets. No claim will be accepted after these deadlines. In case of any contestation and/or dispute, competent court will be Milan.
TERMS OF GUARANTEE
1. SUBJECT OF THE GUARANTEE
Hi-Interiors S.r.l. guarantees all of its products covering manufacturing defects of origin.
2. GUARANTEE VALIDITY
Hi-Interiors S.r.l. products are guaranteed for 2 years.
The guarantee is valid as of the date of the fiscal receipt and/or the delivery note given to the customer.
3. GUARANTEE COVERAGE
The guarantee consists of the substitution or repair, free-of-charge, of the defective elements ascertained upon testing and recognized as such by Hi-Interiors S.r.l. or by its representative.
4. GUARANTEE EXCLUSIONS
The guarantee does not cover:
• defects deriving from neglect or improper use of the product;
• damages deriving from failure to follow user instructions, cleaning and maintenance suggestions
included in the product sheet;
• variations in colour due to long-term exposure to natural or artificial lighting on lacquered or wood
• damages caused by long-term use of the product in unsuitable environments with excessive heat-
ing or humidity or other abnormal climatic conditions;
5. INVALID GUARANTEE
The guarantee is not valid in case of:
• damages caused by faulty installation by non specialized personnel;
• damages arising from transport or installation when done by the customer;
• products that have been dismantled, modified or repaired by the customer without authorization by
6. ELECTRONIC APPLIANCES
The electronic appliances, which are independent from the product where they are used, are provided with a guarantee certificate issued by the producer, to which the customer shall apply in case of need.